Shipping policy

Shipping & Delivery

We want your order to arrive quickly and safely. Here's everything you need to know about our shipping process.

Processing Times

Standard Processing: 1-2 business days

Orders placed before 12:00 PM EST on business days typically ship the same day. Orders placed after 12:00 PM EST or on weekends/holidays ship the next business day.

Peak Season Note: During holidays and major sales events, processing may take 2-3 business days.

Delivery Times

United States (Domestic)

  • Standard Shipping: 3-7 business days after shipment
  • Expedited Shipping: 2-3 business days after shipment
  • Express Shipping: 1-2 business days after shipment

International Shipping

  • Canada: 7-14 business days
  • Europe: 10-21 business days
  • Australia/New Zealand: 10-21 business days
  • Other Countries: 14-28 business days

Important: These are estimated ranges, not guarantees. Actual delivery times depend on carrier performance, customs processing (for international orders), weather, and other factors beyond our control.

Shipping Carriers

We primarily ship via USPS, UPS, and FedEx within the US. International orders are shipped via USPS International or DHL.

Carrier selection is based on your location, order size, and shipping speed chosen at checkout.

Tracking Your Order

How to Track

  1. Check your email for the shipping confirmation with tracking number
  2. Click the tracking link in the email, or
  3. Visit our Track Order page and enter your order number

Tracking Updates
Tracking typically updates within 24 hours of shipment. Scans may be delayed during transit—this is normal.

No Tracking Updates?
If your tracking shows no movement for 5+ business days, contact us.